FAQ
Plumbing questions, answered
Questions
Pricing and scheduling
How much does a plumber cost in Memphis?
It depends on the job. We give you the price before any work begins, so you can decide with no pressure. No surprises on our prices. No skimping on quality either.
Do you work weekends and holidays?
Yes. We provide service 365 days a year.
Do you offer financing?
Yes, for larger projects like sewer lines and water heaters. See our financing page.
Questions
Drains and sewer lines
Why does my drain keep clogging?
Repeat clogs usually point to grease buildup, roots or a sag in the line. A camera inspection shows the cause.
Who is responsible for my sewer line?
Generally the homeowner owns the sewer line from the house to the city connection.
Should I use chemical drain cleaners?
We don't recommend them. They rarely clear real clogs and can damage older pipes.
Questions
Water heaters and leaks
How long does a water heater last?
A tank water heater typically lasts around 8 to 12 years.
How can I tell if I have a hidden leak?
Turn off all fixtures and watch your water meter. If it moves, you likely have a leak.
Who fixes a leak at the water meter?
In Memphis, leaks at the meter or on the utility side are MLGW's responsibility. Leaks between the meter and the house are usually the homeowner's.